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Yes, please request an RMA (Return Merchandise Authorisation) by completing the RMA Number Request Form.

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Unit 416, Tarsmill Court, Rotherwas Industrial Estate, Hereford. HR2 6JZ
+44 (0) 1432 276446
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215 Dunavant Drive, Rockford, Tennessee, TN 37853, USA
+1 (865) 609 1411
sales@specmatinc.com

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Statement
These allegations made by the New York Times today are entirely false. HR Smith Group takes its supply chain obligations extremely seriously and follows all applicable export controls. We maintain rigorous supplier oversight and supply chain monitoring to uphold the highest standards of compliance.

The products in question that were exported to India were for use in a satellite-based search and rescue network. They support life-saving operations across land, sea, and air and are not designed for military use.

We were provided with no evidence to support the claim that our products have been shipped to Russia. The only apparent connection is a common Harmonized System code – an international product classification number used for customs purposes, covering a wide range of products. This code alone does not show what the product is or where it originates from and therefore cannot be used to establish a link, which the New York Times has misleadingly done.